The Medical Information department provides key support for products from the time they enter the market through the product's lifecycle. Medical information staff are often the first point of contact between the organization and the customer. Professional medical, scientific, and technical information in response to external inquiries are a key to success. 

Medical Information specialists must be uniquely trained to specifically address inquiries on a product. Our support ranges from preparing medical response letters to building and developing a medical information team.

Pharmacovigilance is another important component of Medical Information. Training the staff on recognizing and capturing adverse events is a regulatory requirement. We provide training and support to ensure timely and accurate reporting of adverse events in order to comply with the regulations.

In addition, we develop customized standard letters, FAQs, disclaimers and press releases.

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